Returns / Replacements Policy

Returns / Replacements Policy

In accordance with current legislation (Law 2251/1994), the customer has the right to withdraw within 14 days from the date of receipt of the product, provided that the product has not been opened or used and is in its original packaging.

Products falling under the hygiene and personal care category (cosmetics, makeup, face or body products, beauty tools) cannot be returned if their packaging has been breached, for hygiene and safety reasons.

In case of a defective or damaged product, the customer must immediately contact the company at +30 6970381037 or info@bloomeece.com within 48 hours of receipt.

The company is obliged to proceed with a product replacement or a credit note for a future purchase.

Refunds are not issued.

In case of incorrect product shipment, return costs are borne by the company. In any other case, return costs are borne by the customer.